Shipping policy
At RAVIKEN, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free delivery on all orders within the United Kingdom.
Delivery Zones
Orders are fulfilled and shipped from our international warehouse. All parcels are dispatched to UK addresses via our trusted carriers.
Delivery Times
Here are the estimated timeframes for all parcels:
Order cutoff time: 11:59 PM (GMT). Orders placed after this time will be processed the next business day, which may add one additional day to the estimated delivery time.
Order handling time: 1–2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 6–10 business days (Monday to Friday).
Estimated delivery time: 7–12 business days (Monday to Friday).
Shipping Carriers
We work with the following trusted carriers for deliveries within the United Kingdom: Royal Mail and Evri, to ensure your parcel arrives safely and on time.
Shipping Costs
Free delivery: All orders within the United Kingdom qualify for free delivery, with no minimum order value.
Delivery Issues
If you experience any issue with your delivery, such as a delay or a lost parcel, please contact our customer support team immediately. We are here to help and ensure your order reaches you safely and on time.
Order Tracking
Once your order has been dispatched, you will receive a notification email containing a tracking number. You can follow the progress of your parcel on our order tracking page.
Any Questions?
Visit our FAQ page or contact our customer support team.
Contact Information
Store Name: RAVIKEN
Address: 29 Avenue Auguste Brizeux, Pacé, 35740, France
Email: contact@raviken.com
Phone: +44 7488 863487
Customer support hours: Monday to Saturday, 9:00 AM – 6:00 PM (GMT)
Response time: We aim to respond within 1 business day.
Visit our FAQ page or contact our customer support team.